INNOVATIVE MARKETING
PRINCIPLES THAT WILL BOOST YOUR SALES & HELP YOUR BUSINESS GROW
According to Robert Kiyosaki a business
is like a wheelbarrow nothing happens until you start pushing. But to really
push your business to succeed having the knowledge of what you do is not enough.
For instance, there is a clear difference between being a doctor and running a
hospital for profit. To succeed faster and better in your business you must
possess some business acumen, understand some cogent principles of business
& have Marketing strategies with which you hope to fight completion and
gain the market share.
Here are Fifteen Principles
that can really boost your sales and aid your business growth.
1. HAVE
A SOUND COMPANY’S MISSION –
This is like goal or the purpose of your business. That
is, that particular thing your company stand for which directs what you do in
your business and how you do it. This is where most businesses fail. Ask many-a
business owner what the most important function of a business is? 90% of them
will say profit. The fact is that
for a business to grow and endure it most important function is not profit but TO
SERVE the need of the customer. Your Customers will feel secured and
buy more from you if they know that your desire is to render quality service
and not just to make money from them. Thus, your mission statement becomes
imperative as it is the window through which people see your business and what
it stands for.
2. LET
QUALITY, QUALITY, & QUALITY BE YOUR WATCHWORD –
You
can only deceive people once as they will flee from you as soon as they realize
your service or product is lacking in quality. But this is not the worst that
will happen to you, they will tell everybody about how poor your service or
product is. In case you don’t know
"Marketing is a
battle of perception. No matter how good you are,
your prospect's perception of you is their reality".
your prospect's perception of you is their reality".
But when
the economy looks the way our current economy does, it’s easy to think about
cutting corners. That’s fine to do internally as you reduce some operating
expenses, freeze wages, freeze hiring, or possibly even letting someone go, but
never, never and I repeat never compromise on the quality
that you provide to your customers. As a customer myself, when I start to see
quality decrease, I go elsewhere. It’s hard to gain a customer, but it’s very
easy to lose one quickly if we don’t continue to provide what they expect and are
accustomed to. Remember this always,
“An advert can only bring you prospects only the quality of your product or services can make them your customer and keep them for life”.
3. BUILD
A SOUND AND LOYAL EMPLOYEE BASE –
This start by employing credible staff based on
merit and the desire to work not based on ethnic or religious sentiment. A
loyal and well-trained workforce will help your business move forward and stand
up strong against the competition. It will also help to reduce employee
turnover which means less lost of productivity spent retraining new staff. To
achieve this you as the business owner need to have the in-depth knowledge of
the following.
i. How to make work productive and also make
workers achieving.
ii. How to
combine being a Manager with being a Leader. (They are not the same)
iii. How to work on your business
and not in your
business.
4. HOLD
EMPLOYEES ACCOUNTABLE –
Holding employees accountable for their individual
tasks. Train them to be responsible for what is assigned to them or get an
expert to help you instill in your employees your vision and mission of the
business. I said an expert because whether you accept it or not your employees
main purpose of joining your business is MONEY
another is to use your business as a
stepping stone. The truth is that if they can’t see what you saw before
establishing your business they can’t perform at their best and your business
cannot grow as you envisioned. Get an expert to help you train & inspire
your employees. Remember if you have not trained them you can’t blame them and
rather than just firing your staff fire them up for peak performance. Then they
can be held accountable for their task.
Here are few of the things you need to learn as a
business leader to lead your staff well
i.
Learn to blame softly (blame in the covert)
ii.
Learn to praise loudly (praise in the overt)
iii.
Learn to say “thank you”
iv.
Learn to say “I’m sorry”
5. MAKE
YOUR CUSTOMER THE HERO, NOT YOUR PRODUCT,
SERVICE OR BUSINESS
Whatever business or profession you are running, your customers or
clients are your most valuable asset. Not the volume of your stock. Not the
dexterity of your skill. Not the level of your qualifications. Not your staff.
Not your overheads. Not your marketing efforts.
Customers don't care about these things. Nor do they care about
the machinery of running your enterprise. All they care about-rightly-is
"What is this product, or service, and the organization I am buying it
from, doing for me?”.
People don’t care how much you know until you show how much you
care.
The moment you become customer-focused you will attract more sales
than you dreamed possible. Why? Because every minute you spend in front of a
customer entirely focused on satisfying his or her immediate wants, that person
will never forget or stop appreciating your efforts. He or she will keep buying
from you repeatedly, and will also recommend you to everyone he or she thinks
could benefit from what you sell. This is how the great Indian statesman
Mahatma Gandhi defines a customer “A customer is the most important visitor on
our premises. He is no dependent on us, we are dependent on him. He is not an
interruption in our work, he is the purpose of it. He is not an outsider in our
business, he is part of it. We are not doing him a favour by serving him, he is
doing us a favour by giving us an opportunity to do so”.
So, your customers the most important component of your business
and satisfying them to the fullest your main aim then amazing sales and profit
will besiege you but without this your time, energy and resources is a waste.
Remember this always
“NO SATISFIED CUSTOMERS,
NO BUSINESS”.
If this article has helped you in any way please leave your comment, testimonial or observations in the "post a comment" box below.
Ishola Ayodele is a Public Relation Expert, Marketing Researcher &
Advisor.
He is on hand to provide you, your association or company the
following beneficial services:
· Designing Creative and customer oriented Mission Statement.
· Innovative Public Relations activities for Profitability and
Reputation boost.
· Cutting edge Fund raising Strategy.
· Effective Marketing Strategies for small & medium Business and
large cooperation.
· Staff Motivation and Exceptional customer service training and
workshops.
· Thought provoking and action propelling motivational speeches.
For enquiry, Consultancy or booking call 08077932282,
07061121566, 08182884440
Email: ayoishola77@gmail.com
Twitter @ishopr
Twitter @ishopr